Your privacy.

Privacy information

Last updated: 9 November 2026.

Who we are and how to contact us

This notice explains how No10 Bistro handles personal information received through this website and when you contact us about a visit. You can contact the team at 10 The Square, Stamford Bridge, YO41 1AF, email bookings@no10bistro.co.uk or call 01759 371624. Please use these details for questions about your information or to exercise your privacy rights.

Information you provide

When you make an enquiry or request a table, we collect the details you provide, such as your name, email address, telephone number, preferred date and time, number of guests and message. We also receive information you send by email, telephone or WhatsApp and correspondence about your request. You do not need to create an account to browse the website.

Please only provide information needed for your enquiry. Dietary or access requirements may reveal health information; you can discuss these directly with the team rather than include sensitive details in the online form. If you provide details about another guest, make sure they know you are sharing them.

How we use your information

We use booking and contact details to respond to enquiries, arrange and manage visits, communicate changes and provide customer service. Processing needed to arrange a booking is based on taking steps at your request before entering a contract, or performing that contract. Our legitimate interests support responding to general enquiries, maintaining records and protecting the website from misuse, while taking account of your rights. We may also retain or disclose information where required by law.

Where we need health-related information to accommodate a request, we will ask for your explicit consent. You may withdraw that consent by contacting us, although this may affect our ability to accommodate the request. Sending a booking enquiry does not subscribe you to marketing.

Website and technical information

Website hosting and security systems may record technical information such as IP address, browser details, requested pages and the time of a visit. This helps deliver the website, diagnose problems and protect it from misuse. Our cookie policy explains cookies and third-party features, including Google Maps.

Who receives information

Information is handled by the team members who need it to deal with your request and by service providers involved in website hosting, maintenance and email delivery. The website uses WordPress and Gravity Forms to collect booking enquiries. Information may also be disclosed to professional advisers or authorities where necessary to meet legal obligations or resolve a dispute.

If you choose WhatsApp, your message is handled through that service as well as by our team. Google Maps and other external services operate under their own privacy notices. Their processing may take place outside the UK; please consult Google’s privacy policy and WhatsApp’s privacy policy for details of their arrangements. Contact us if you need information about international transfers relating to your enquiry.

How long information is kept

Retention depends on the purpose of the record. Booking and enquiry details are needed while we deal with your request, provide the service and handle related follow-up. Records may need to be kept longer to meet accounting or other legal obligations, resolve complaints or establish legal claims. You can ask us about the retention of a particular record or request its deletion using the contact details above.

Your rights

Depending on the circumstances, you can ask to access your information, correct inaccurate details, erase information, restrict its use or receive a portable copy. You can object to processing based on legitimate interests and withdraw consent where processing relies on consent. These rights are subject to legal exceptions; we may need to verify your identity before responding.

If you are concerned about how your information is handled, please contact us. You also have the right to complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.

Changes to this notice

We may update this notice as the website or our services change. The date above shows when this version was last updated.